Customer Service Training, Page 54 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1655 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
it worked

clean and straightforward, thank you. [I found a minor technical flaw with regards to jumping backwards and forwards again through the videos but there doesn't seem to be scope on here to elaborate on that issue. other than that it worked pretty well]

4/5
very good

course was interesting and easy to understand

5/5
a good course

This course was engaging, informative and just about the right length ie under one hour!

4/5
It's a really good course

The course is whole about customer service, how can we change unhappy customer to a happy customer, the skills, methods, self assessment, improvement within, how can we better tackle complaints and finally is about solution oriented. It's a good course. Thank you.

5/5
good content and easy to understand

No summary provided

4/5
covers all customer service basics

No summary provided

4/5
Very informative

Found this easy to listen to, informative and useful when dealing with patients within my role.

5/5
Didn't hold my attention

No summary provided

3/5
Excellent experience

No summary provided

5/5
very clearly explained

I enjoyed this course ,very clearly explained and easy to understand

5/5

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