Customer Service Training, Page 48 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1654 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
very good

No summary provided

5/5
Clear, concise and informative

Enjoyed taking the course and felt like I learned valuable info that will help me in my role. The videos were clear and short, without being too overwhelming. A positive experience

5/5
Very informative but succinct.

Very good short course for affirming and refreshing previous courses that I have undergone.

5/5
Great content

Good source for improving customer service and can only make a better person out of you and more confident in dealing with customers at all sorts of levels.

5/5
Very helpful phrases to use

No summary provided

5/5
Great experience with customers service

Customers service training online has given me great experience to help me work with juniper. It will also help me how to be patience with people outside my job. It gives me opportunity to build a team work and improve my skills. Thank you

4/5
Made me very aware of my visitors 10 - 1

No summary provided

5/5
Good Course

Another great course from iHasco with great content and will put together. The course has good audio and files and video's. However as often with iHasco the exam has no video's or audio files, as a suffer of dyslexia this is makes the exams hard work and not the same as the rest of the course. Would be 5 star if exam offered audio files.

4/5
useful reminder correct customer service

The course covered clearly what should be correct customer service especially dealing with complaints and angry customers.

5/5
A reminder

Good reminder in our role as House Guides and Events.

5/5

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