Customer Service Training, Page 45 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1654 reviews
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Easy advice which helps individuals to tailor there approach.
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Good information but some of the methods are becoming a bit clique, possibly as a result of the number of outsourced call centres.
Well done
It was a good explanation for the introduction
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Very good simple to use, a few questions didn't relate to the service we provide, other than that An in depth survey and good video
Raised awareness of customer service requirement and the need to respect and deal with current and prospective customers, and the process and policies for dealing with complaints