Customer Service Training, Page 42 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1654 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
,,

No summary provided

5/5
Very good course well presented.

No summary provided

5/5
Really good and informative

It was well navigated and good content.

5/5
It's a very good course

I really enjoy doing the course.

5/5
Could be tailored better

I have little verbal contact with clients, I was asked back into the company after retiring to assist in a new department to give benefit of my experience, so I am an older person. I saw no "older" experienced people in the survey.

4/5
Fresh

I found the course to be highly engaging, and the concepts were explained in a manner that was easy to understand. Although I have undergone various customer service training sessions in the past, this particular course stood out as unique. I appreciate the straightforward approach it took, and it provided me with fresh perspectives and points to contemplate upon.

5/5
Clear & informative.

Clear ways with dealing with customers & people generally, simple adjustments to make a big difference. All good thanks.

5/5
very good and concise

very good giving the basics to build on

5/5
Great

No summary provided

5/5
Be approachable

Positive reminder that how you behave towards others has an impact on the business as a whole

5/5

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