Customer Service Training, Page 5 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1653 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
I found this course very helpful.

This course was useful in highlighting the key skills for good customer service. The test at the end was beneficial in condensing the essential components of customer service.

5/5
Great idea and tool for any work environ

Very useful details on the customer service. It also helped me to refresh my understanding of customer service in detail.

5/5
Valuable information

It's was very informative, it gave good and useful tips and advice.

5/5
Simple and effective

No summary provided

5/5
Awesome

An excellent course that gives more insight of what is expected of a customer service provide.

5/5
Informative

Jampacked with great information!

5/5
good

No summary provided

5/5
Good overall context.

For myself this was enough information as I've had experience in customer service however I think for someone who is new into the sector it might be more beneficial to give more example's of how to deal with different queries.

4/5
Course was interesting.

Course was interesting and full of knowledgeable things

5/5
Great coarse was very clear

Really good coarse easy to understand and would recommend this to others as it taught me new things

5/5

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