Customer Service Training, Page 37 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1654 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
Be kind

Good refresher for those that have done a lot of customer service and some useful advice for those new to it.

5/5
it was a useful course

It was a useful course which all should benefit from. It is by it's nature generic but easy to take on board the main themes.

4/5
Good

Good

5/5
Easy to understand and concise

No summary provided

5/5
Just not appropriate to my job

No summary provided

3/5
Good customer service principles

A good reminder of how to provide excellent customer service; just the right length of time.

5/5
A very good package

In general, it is a very good package carefully put together

5/5
clarifies the concepts and their apply

No summary provided

5/5
Good and clear

The training was very clear and informative. It made sense on how we respond to our customers. Only comment is that it was slightly long but it did cover all aspects.

5/5
A bit boring

No summary provided

2/5

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