Customer Service Training, Page 3 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1653 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
Good

No summary provided

5/5
Great information easy to follow

Easy to follow and was informed about what's important

5/5
Straight forward

A straight forward,common sense course all very important rules to follow.

5/5
very informative

found very useful although i do seem to put most of it into practice aready

5/5
good

No summary provided

4/5
good

No summary provided

4/5
Great

No summary provided

5/5
Very repetitive

A lot of the videos are very repetitive. you could watch one video and move onto the next and it would be the same words.

3/5
Many helpful points to use ...

these points I would think are very helpful in one.s daily working life. Most important in customer service

4/5
This training was very easy to access

I really enjoyed the training. It was very informative and educational I learnt a lot from it, particularly how to deal with a complaint and stay positive at the same time

5/5

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