Customer Service Training, Page 167 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1667 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
it was ok

quit a lot of long videos that are quite distracting when trying to listen to the advice .

4/5
Well done, thank you

Training was done professionally, very clearly, easy to understand.

5/5
Engaging & easy to follow

I liked the fact that it highlighted that customers could be external & internal. Even though all out customer service staff talk to customers on the telephone, all the information could be used by them.

5/5
Very Helpful

No summary provided

5/5
very informative

very informative and covers a good range of topics.

5/5
Useful

This course should be compulsory for all organisations dealing with customers

5/5
as below

STRAIGHT FORWARD AND CONSISE, MOSTLY COMMON SENSE

5/5

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