Customer Service Training, Page 158 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1653 reviews
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Straight to the point easy to listen to and easy to take in
Very informative
Thought this was excellent and simple too. It's not rocket science is good customer service, some useful tips among the excellent referral to common sense and common courtesies; in a few words treat others as you would wish to be treated (only do it first!)
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Course was a good 1st level introduction to achieving high standard of customer service practices within your business.
Bit to much to take in
I found the questions informative and the short test was untimed which helps when you are completing it around other work commitments.
This was a good presentation but maybe a minimum of two questions at the end of each section would be more beneficial. Unable to print the certificate though.