Customer Service Training, Page 145 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1654 reviews
This course is just long enough to hold your concentration and very concise. Easy to follow although some of the questions at the end have obvious answers whilst others need more thinking about.
A fresh approach and good constructive advice to follow.
Reasonable introduction to customer service however, is generic and basic.
No summary provided
Forces to do the course have a driving licence, and asbestos certificate, cscs card, dont understand the reasons for this course, apart from me having to do it in my own time, in thd short time ive worked for you this test answers dont apply to everyday working systems
No summary provided
thinking how I would adopt to use in the workplace felt I could make changes immediately
A well explained course, easy to understand and many useful tips in how to deal with customers (internal and external!).
A basic framework for everyone to achieve exceptional customer service techniques.