Customer Service Training, Page 136 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1654 reviews
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Very useful
I found course very useful with good and straightforward advice how to do good customer service.
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Due to above, guessed most of the answers (though most were common sense)
It was a nice short course, and gives you more understanding in customer service roles. And also it gives you a chance to think what you could do better to improve a customer service experience.
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A positive approach to providing customer service and remembering that each customer is unique
This was a good course, felt it really drove the whole message of giving a unique experience to the customer. Maintaining a professional manner from body language to how you speak and always remain calm as this creates a more positive response from the customer.
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