Customer Service Training, Page 134 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1654 reviews
Would like more designed for school catering in which I work
I really enjoyed doing this online course. It was packed full with information and covered a big variety of topics. It was very detailed and fully explained how important customer service is.
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Doing this course amid COVID where it does not even make a suggestion of how to interact wearing a mask seems to be missing a very significant point. This is all about call centres or Teams, Zoom meeting experience.
I thought it was an excellent introduction to good customer service and it covered well the importance of representing your company and good communication skills - with positive phrasing. It also emphasised the importance of customer service to a successful business.
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Easy to use. easy to understand. to the point and relative to a typical office environment.
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A really good course that covers everything you would need to make you feel comfortable in customer services. It gives good examples and sensible suggestions that could be used in real life.
It was very informative. It was very easy to follow.