Customer Service Training, Page 133 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1654 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
Concise and to the point

Informative and concise.

5/5
It was a very good course.

The course was nicely structured and it will improve how we deal with customers and colleagues on daily basis.

5/5
Excellent

Very precise and informative

5/5
a good refresher although basic

No summary provided

3/5
Well presented and good.

It was well presented and good basic Customer Service Training.

5/5
Very enjoyable

Really enjoyed this course on customer service training, presenter was very easy to listen to.

5/5
The course was really interesting

The course breaks down customer service into chunks which are easily understood. It also demonstrates the need to provide good customer service to both internal and external customers.

5/5
Highlight some good issues s

Highlight some good issues surrounding complaints and how to handle them I thought.

4/5
Course good.

ok.

4/5
Excellent

A well presented and easy to understand course. I liked the fact that it has been kept short and to the point and in a format that doesn't confuse.

5/5

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