Customer Service Training, Page 132 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1654 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
Great

It is very important

5/5
Good

Good course Passed my city guilds on this everyone should do this course including shop managers

5/5
Lots of good Tips

No summary provided

5/5
Ticks all the boxes

No summary provided

5/5
Very useful information

No summary provided

5/5
All good

Very interesting

5/5
Gives good awareness

a great overview of the tools required for successful customer interaction given in a clear and concise way.

5/5
Very Clear Information

Clear Information given on the course, easy to understand

5/5
Good base course to Customer service

A good solid base to understand the basics of good customer service in any sector. Would be useful to have a follow up module to look at some of the techniques in more detail.

5/5
Very interesting .

A reminder of what to do to keep the customer happy. I’m sure going about your work with a smile on your face helps greatly.

5/5

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