Customer Service Training, Page 131 Reviews

A helpful course which provides an effective summary of how to provide positive customer service. Each section has a short summary and the test aids reinforcement of important points.

Really enjoyed taking the time to know more about Customer Service.

This course is very good for an employee to understand the basic knowldge and information about the work that is related to every day task and duties by following the skill that to reached in the coursr help more for making good relationship with customer and employee . Simply it is win and win way for service taker and service provider.

10ft is very close in covid world, also it will be down to the manager to call the police, we saw in the summer that staff wanted to call the police into a family part of the resort when they were not actually required, customer service was.

The course was useful and gave some good advice for dealing with different scenarios.

Very informative course which I shall take on board.

This is a simple to follow training session. This would certainly give everyone at all levels something to digest and really think about their own service. Great tool as a manager refreshing a fairly established team as well as the new ones.

Well put together course with good content and easy to understand.

Good clear, visual and verbal

It was a very useful course