Customer Service Training, Page 130 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1654 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
A positive course

I love customer service and this course helps me to reflect on my handling of customers and the support I give. I hope I can implement this in my everyday interactions. :}

5/5
Very informative and useful

No summary provided

5/5
It was clear and comprehensive

A good refresher course as even though I am working from home I still interact with learners and staff from a variety of departments every day.

5/5
Simple but Effective

A lovely introduction to customer service covering all of the essential, basic pointers.

5/5
Informative learning

No summary provided

5/5
It was easy to watch and understand

It was informative and explained everything fully.

4/5
Good Advice

No summary provided

5/5
Ideal for anyone in customer services

This is a good well presented course. It is relatable for office and field based staff also telephone and customer facing roles.

5/5
A very interesting course.

The presenter keep your attention throughout the presentation and it was a very instructive course highlighting elements of timings of intervention from a customer satisfaction point of view.

5/5
Level 2

I have done my Level 2 in Customer Services quite a long time ago, and I found this training course was much easier and explained things more clearly. Thank You.

5/5

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