Customer Service Training, Page 119 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1654 reviews
Straight forward Clear and easy to understand Not to long
Alway good to refresh your knowledge about this subject
Im a big fan of customer service and i always appreciate great customer service skills. X
This course managed to present a decent amount of information in a relatively short time, and did so in a way that was neither too simple or too complicated. (In other words, it managed to explain some interesting new concepts and ideas in ways that made sense to the student while not depending too much upon the sort of technical jargon that it discouraged its own customers from using). Moreover, it was presented in a very stimulating audio-visual way by a presenter whose soothing voice proved to be very apt for explaining these issues to students without ever becoming too patronising, yes...? All in all, therefore, the course was well worth it in the end, and should prove to be pretty useful in my new line of work.
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Easily done when reviewed a couple times over, just the social media part got confusing when people leave a review via social media so I’d presume that a reply would be good costumer service..
Over all this was a nice course. It was a good way to raise awareness of the importance of customer service and a reminder not to take complaints personally but to offer a solution. Thank you.
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