Customer Service Training, Page 118 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1654 reviews
It's amazing how this short training gives so much valuable information about customer service. I enjoyed it 😊
The course focused on the core basics of customer service and what customers really want. It was easy to follow & digest and I liked the knowledge check questions at the end of each section, followed by the test at the end, I think the test at the end could have been a little longer (just to really test delegates!)
I'm not customer facing so this course is time consuming and irrelevant.
It took a long time to complete and was made even more daunting by the fact that it was in 22 sections!
It’s good method, short video with enough informations
No summary provided
a very informative piece of customer service training
This is an excellent summary of the key aspects of customer service
A very clear and concise course, very much relevant to my day-to-day job. I’m looking forward to the next course! 😊
No summary provided