Customer Service Training, Page 116 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1654 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
Excellent course, that is essential.

No summary provided

5/5
Quite knowledgable stuff

No summary provided

4/5
Customer service

Really good very informative

5/5
It was helpful

It was really helpful and I learned some important things about the relations between customer service and customer.

4/5
Quie interesting and informative

No summary provided

5/5
Thought provoking

Was interesting learning on how quickly first impressions are formed and the 10/10 greeting idea. Gave some good advice on opening and closed questions and body language.

5/5
good and straight to the point

No summary provided

5/5
Common sense.

Interesting and common sense really. Keep the customer satisfied as the song goes.

5/5
It was okay

I feel that some of the examples used were more suited to a retail role rather than my own.

4/5
It was easy to understand and explained

It is always good to undertake training to enhance your personal development

5/5

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