Customer Service Training, Page 112 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1655 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
Presentation was done at a high standard

Absolutely good and well put together.

5/5
It was just a pleasure 5*

The tutors were clear and delivers a good sense of what's involved in the coursework

5/5
Very good

On course really good save times also each tag can repeat to make understand for give answers

5/5
Great information with this module

Have to state that I am looking forward to the next one 😊

5/5
Excellent , very useful information

Well presented, clear and concise.

5/5
Well prepared

No summary provided

5/5
Positive and easy to follow

Still useful after many years of running my own business, then working in several different customer-facing roles in other businesses, and now 'behind the scenes' at Datasharp. Worth the 1/2 hour!

5/5
Very effective -- good pace of video

Really good video - shows modern/fresh ...what good customer service should be/looks like and how to achieve it.

5/5
Not enough relevant questions

The course is repeated and doesn't become more advanced just the same each time. Meant to cover all aspects of CS but I don't think there's enough content for absolute beginners to learn, andrepetitive for more experienced staff

3/5
Succinct, relevant and well-structured.

A very well thought out, structured and presented training session - clearly defined into modules with backing material readily available when needed. A logical flow relating to real life, which is spot-on!

5/5

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