Customer Service Training, Page 111 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1655 reviews
Clear and concise - length of course was enough.
Easy to understand
Easy to understand
Good clear information provided about customer service.
Course was short but informative.
This course consolidated my understanding of customer service. I guess we all think we are delivering a good service in our workplace but additional knowledge and advice is always welcomed. As a manager i will also be able to use some of the course material to monitor, mentor and train my own team. Thanks
This is a good course and I think the website and training delivery is good. I agree with the confirmation that customers can be clients and colleagues.Video training is an excellent medium for a number of statutory subjects or to cover a topic in detail at the learners own pace. The essence of customer service though is interaction on a personal level and this would ideally be trained in person. I understand there are, however, limitations to training a field based team on furlough so certainly this is a good foundation for the future.
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not to hard to complete easiest one out of all the courses for me personally
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