Customer Service Training, Page 109 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1656 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
Good refresh for ALL front facing staff!

Enjoyed this course! Reminds us that our actions carry the first impressions for the company, and we are what matters most for the success of our employers future business.

5/5
easy to do and understand

clear and easy corse to understand

5/5
Very good.

Pleasing to find an explanation for what I think I have been doing automatically already, whilst also providing some rules to apply on future interactions.

5/5
great

great - very informative.

5/5
Simple, pragmatic programme

No summary provided

5/5
A great course to learn

Customer service training will support me to adapt more in my works.Thank you

5/5
Ok

Ok

3/5
Clear, concise and well presented.

A great introduction to gaining and advancing Customer Service Skills. Well presented and in concise sections to allow the viewer to digest what was being discussed.

5/5
All points covered.

The course covered the most relevant points of customer care/service very well.

5/5
Clear and concise.

User-friendly delivery, in a clear format. Each section closes with a useful summary and, even after many years working in an office, I found something new and helpful in this course.

5/5

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