Customer Service Training, Page 104 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1656 reviews
Really enjoyed this course.
good understanding of what is good and bad Customer service and also how to respond to difficult customer complaints and situations 😊
N/A
Every training course is important in our work.
the intelligence is good that i caught up with
Great On-line course, well presented.
I found it enjoyable and interesting
No summary provided
The video and sound did not match up.Also one of the questions said that verbal reviews are trusted but spread slowly, or trusted and spread quickly. I went with spread slowly as good reviews do not tend to be shared with many people. The answer was that they spread quickly which I assume is with regards to bad reviews... I think this question needs the context of if its bad or good.
Enjoyed the training and it kept me interested the whole way through. I like the way things were explained in small chunks and also how you could access further details to the video.