Customer Service Training Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1653 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
Very informative

No summary provided

5/5
Very good topic I found interesting

I have a leaning towards customer service and I would like to learn more about the subject

4/5
Very beneficial

I think that it really beneficial new starters especially of any company

5/5
Straightforward and informative

No summary provided

5/5
Fantastic!

Very interesting

5/5
A good and informative training course

The course was easy to understand and I knew some of the subjects taught as well as learnt some new ways of greeting people.

5/5
It’s very helpful

No summary provided

5/5
Helpful

No summary provided

5/5
Helpful for understanding your customer

A good test which can help any business owner understand their customer better. Great for personal development too. I'll be taking much of this on board from now on.

5/5
A good intro to Customer Service

The course is good for people who have little knowledge of customer service. It has some good points included, bringing awareness up to date with social media and reviews. For me it was a little drawn out, but appreciate for new learners would be very useful.

4/5

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