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Easy to follow and understand, clear communication, instruction and extra information, in each section

Loved that I could complete the Conflict and Resolution course, quickly, following the specific information.

Great

Very good and very helpfull

Informative and gave good tips on resolving conflict

This course helped understand how some body language can affect a situation. It gave a good overview on how to resolve conflicts without escalating this further using the right questioning and understanding how the conflict has occurred.

Very informative and engaging

This user gave this course a rating of 5/5 stars

Great training course

Informative, well presented course with all the information necessary to understand what is a conflict and how to resolve it

Effective

Informative

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Hhh

Good for workplace but not for short encounters

This training is largely based around conflict situation that have been built up for a while or for situations when the two (or more) parties have a continued relationship. Some of the skills are applicable but it would be good to have sections that address how to resolve sudden and random moments of conflict in short encounters with e.g. people on site, members of the public, where there it happens quickly

This is really good course for professional and as well personal growth

This user gave this course a rating of 5/5 stars

Crisp clear advice

This user gave this course a rating of 5/5 stars