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Easy to follow and understand, clear communication, instruction and extra information, in each section
Loved that I could complete the Conflict and Resolution course, quickly, following the specific information.
Great
Very good and very helpfull
Informative and gave good tips on resolving conflict
This course helped understand how some body language can affect a situation. It gave a good overview on how to resolve conflicts without escalating this further using the right questioning and understanding how the conflict has occurred.
Very informative and engaging
This user gave this course a rating of 5/5 stars
Great training course
Informative, well presented course with all the information necessary to understand what is a conflict and how to resolve it
Effective
Informative
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Hhh
Good for workplace but not for short encounters
This training is largely based around conflict situation that have been built up for a while or for situations when the two (or more) parties have a continued relationship. Some of the skills are applicable but it would be good to have sections that address how to resolve sudden and random moments of conflict in short encounters with e.g. people on site, members of the public, where there it happens quickly
This is really good course for professional and as well personal growth
This user gave this course a rating of 5/5 stars
Crisp clear advice
This user gave this course a rating of 5/5 stars