Conflict Resolution Training, Page 93 Reviews
We ask our users to rate and review our Conflict Resolution Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1419 reviews
while having a brief introduction is great this either leaves someone thinking that they have the skills and ability to handle a situation that is quite beyond them, or recognising that this isn't enough. It is a great opportunity to guide people to really good resources. In my view that opportunity was overlooked. ACAS is not enough - and frankly it isn't the interesting material either. I think a short piece at the end could address this, for example, "If you want to learn more and you feel like a beginner - look at this. If you feel you have some experience and would like to deepen you understanding of managing conflict then look at these resources etc."I also note that handling the wider conflict/pressures is not addressed. In my experience these can be some of the most important factors and there is a need to be able to say, "okay we see these bearing down on both of us (we are in the onset of a recession it seems, and sales targets are unrealistic), how can we work within this context?". Maybe I missed it.
Very knowledgeable and easy to follow course
I found this training productive, it will enable me to gain knowledge, understating and awareness when resolving conflict issues within my working environment.
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I found it very Interesting and very helpful.
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clearly presented
Thank you for a great practical course with real life examples – great presentation style– quite enjoyable, will impact and improved my discuss to a greater extent using open questions method and taking initiative to compromise when needed.