Conflict Resolution Training, Page 86 Reviews

Courses can be boring to do and draining, Try make it more interactive so that you can learn easier

Very clear with good tips and techniques to help resolve conflicts. Made me think of one positive and one negative outcome in the past and how I could have handled better with my approach, words and body language.

Training was well paced and good use of breaking each section down into bitesize chunks with some interaction from the user.

It opened my mind to how I need to be much more awre of this situation in the working environment.

I really enjoyed the course. I feel it highlights conflict can be all consuming. It also is quite thought provoking as it makes you consider how personally I deal with conflict within my team and also the tips of how to manage conflict myself.

Good information given regarding conflict and resolution.

Happy to know the company is taking this seriously

Useful ideas on how to deal with conflict situations in the workplace

Some great tools to implement when needed

We have one computer between 20 of us situated in our mess room and as most of the instructions were verbal it was of no use as our computer has zero sound from the speakers. It is always assumed that everyone in the Civil Service is sitting at a desk and is computer literate. Since joining the government car service nearly 20 years ago I am still waiting for the computer course I was promised and now reaching retirement age it’s a bit too late. As for the course it is all common sense, just treat people the way you like to be treated yourself.