Conflict Resolution Training, Page 26 Reviews

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The course content was good, however the course chapters took a while to load and the test crashed half way so had to restart. What should have taken 30 minuets too me almost an hour.

IHAS training build me more strong and confident in my work place

This may be good for some people with less experience and as a quick reminder for people with more. For a counsellor or someone experienced in talking therapy and management this is very basic, but could be good for a reminder. I can imagine that some people who are neurodiverse would find this frustrating as some of the tools are not necessarily in tune with their mindset, although it does give a good base for further thinking and to build emotional intelligence and an "instruction" how to manage certain situations that can be helpful.Some people may also wish to receive break away training for confidence (within work and personal life, e.g. walking alone in the dark). It would need to be clarified to the learner what this training is about and why they have been asked to complete it.Overall - good training, great graphics, clear and easy to remember. Too basic for many, unless explained it is as a quick refresher. Check how good it is for people who are ND (as the course says, do not assume and it may be perfect, use open questions - they may wish to please and possibly want to discuss further how this can be used). If there is opportunity I would suggest using this with a follow up for discussion, scenarios and questions within a team meeting/training.

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Useful and a god refresher. Might be helpful to add in a slide on brining the employees attention to the company policy as well to encourage them to recognise the support they can access.

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