Conflict Resolution Training, Page 129 Reviews

A good course to refresh yourself on how to resolve conflict with both colleagues and service users with the use of listening skills and body language. In a busy work environment it is easy to get caught up in your own issues for quick resolutions to a problem, and not be aware of how you may present to others in the long term. Although, I could not get the sound to work on this course which may have been more beneficial, I was able to complete it with the subtitles.

Used alongside the unconscious bias training I think this will be very useful.

Needs more practical tools, but the graphics are very clever.

Really interesting course, great information, good teachers who made things very clear and very informative Made me very aware of different situation that could arise

Simple step by step approach

I really find it interesting and useful

I will definitely be using these techniques from now on.

The drawings are distracting from the words that are being taught. It makes the video seem too "busy" and I feel are unnecessary.

Very informative and useful in work and life itself.

Quick, easy to understand, informative course.