Conflict Resolution Training, Page 103 Reviews

great course look forward to my next one

The course was very well delivered, easy to understand and interactive as well with the questions in between to keep me active and involved.

Explained very smart and brief with Excellent examples from everyday live at work and private life.

Complete waste of time courses like this only waste peoples time. this training has very little value if any to enhancing staff performances.

The material was excellent, and the presentation was effective. I liked the mix of graphics and the presenter's explanations. I could relate to the scenarios that were used, and these were able to support the material. I thought the presenter was terrific. This is the best course on Conflict Resolution that I have ever come across.

The form and associated email were set-out clearly with informative and helpful instructions. I encountered no issues or problems, and I was able to submit my form in a matter of minutes. It is a good service.

It's easy to say, with hindsight, that the module is basic common sense, the application of normal standards of decency towards other humans but it is so easy to become locked into a defensive posture. It's helpful to have this approach to break out of the spiral and find a solution that is good for all concerned.

The open question communication technique by using how, what or why will be of great help to me.

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I've found this a lot easier I will try and put it into practice in the work place.