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excelent i got aprovement
how to solve conflict resolution
Clear graphics, too many absolutes
Where body language is used, there needs to be references to cultural and societal differences. Not looking an older person in the eye can be a sign of respect, the services are taught to fold arms rather than keep them behind their back or in pockets when "at ease". There is no one-size fits all when it involves dealing with people. Clear diction and graphics
Interesting
Be mindful of people’s emotions
A succinct intro on the topic
This user gave this course a rating of 5/5 stars
Thanks
This user gave this course a rating of 5/5 stars
Excellent
Excellent course, gave really good examples of the correct and wrong way to approach conflict resolution
Very informative, lo Ed the helpful tips amd it's something I'd definitely use going forward. Thank you.
This user gave this course a rating of 5/5 stars
It was useful.
This user gave this course a rating of 5/5 stars
It is a great tool for our day to day with staff
Good to put on practice
Rich in knowledge
A very good and rich resources for personal growth.