Short format course
This course forms part of our inclusive short-format library, which includes a range Soft Skills, text-based and audio-based courses.
You can access our entire short-format library for free with any user-based plan.
Problem Solving Training
This bitesize (10-minute) Problem Solving Training is the perfect starting point to improving anyone’s problem solving skillset & understanding the importance of problem solving. This course is designed to give users the information and tools they need to identify problems, how to correctly identify problems when they appear, and how to create and apply solutions to remedy these problems.
102 course reviews
The ability to solve problems is an essential part of any worker’s skillset
- Soft Skills
- 40 languages
- 10m
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Multiple use from as little as £5.00 pp
Single use £27.50 +VAT
- Price based on an average client order. Call us for a bespoke quote
- Multiple users across this or any of our other courses
- Designated Account Manager and full phone/email support
- Full access to our product
- Single user on this course
- 60 days’ unrestricted use
- Upgrade to subscription based training any time to suit you
Learning outcomes
- Be able to better analyse problems
- Understand how to implement practical solutions to solve problems
- Be more confident in problem solving
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Covered in this course
Course contents
This training course is broken down into 2 sections
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1What is Problem Solving?
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2Problem Solving Process
Section 1
In this first section, we will consider what problem solving is, the importance of problem solving and discuss why it’s an important skill to develop.
Section 2
In our second section, we’ll guide users through our four-step problem solving process known as "ICED", to help staff correctly identify problems and create effective and practical solutions.
About this course
Regardless of the industry sector a person works in and their job role, they are likely to be involved in problem solving for the most part of their workday.
Generating inventive solutions to problems is essential for most employees, and whilst problem solving comes naturally to some, others need to remind themselves of the best practices surrounding problem solving.
This short online training course explores the thinking process, helps the user to understand how to pinpoint problems, and how to apply outcome-based thinking.
Problem solving is a sought after soft skills that employers look for. To learn more about what soft skills are and why they are important, download our free white paper today.
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The importance of Problem Solving Training
It's important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.
Find out moreAvailable in 40 languages
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Problem Solving Training certificate
Download and print
At the end of this Problem Solving Training course, users will be given a printable certificate.
In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.
As well as printable user certificates, training progress is all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates and act as proof of a commitment to ongoing legal compliance.
What does my certificate include?
Your Problem Solving Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.
Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.
102 real user reviews
4.5
out of 5
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Excellent
Fantastic example of progress towards problem solving
Quick and easy course to follow.
This user gave this course a rating of 5/5 stars
Very useful course
Great tips on how to Identify a problem and what to do to solve it, very useful.
Good. Informative
This user gave this course a rating of 5/5 stars
Very Interesting and Knowledgeable
Very well Presented, and easy to follow.
Simple but an effective guide
This user gave this course a rating of 5/5 stars
Very interesting.
Practical information.
The course was good
The course could have been better if better problems and solutions could be provided as examples. Since the entire course duration is only 11 minutes, a little more content could be added to take a problem and solve it using the ICED technique proposed in the course. Other than that, it was informative, clear and useful.
