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Short format course
This course forms part of our inclusive short-format library, which includes a range Soft Skills, text-based and audio-based courses.
You can access our entire short-format library for free with any user-based plan.
Emotional Intelligence Training
This 10-minute bitesize Emotional Intelligence Training course has been designed to helps users understand the basics of what it means to be emotionally intelligent and the important part it plays, both inside and outside of the workplace.
4.8/5 based on 201 course reviews
Learning outcomes
- Understand what is meant by emotional intelligence
- Understand why emotional intelligence is important
- Learn how to practice and improve your emotional intelligence
Covered in this course
Course contents
This training course is broken down into 2 sections
- 1 Defining emotional intelligence
- 2 Strengthening emotional intelligence
SECTION 1
In our first section, users will learn the basics about emotional intelligence, gaining an understanding of what it is and why it is important.
SECTION 2
In this final section, users will be given the information and tools they need to practice and improve on their emotional intelligence.
About this course
When most people think of the word “intelligence”, they often imagine someone with academic achievements or qualifications, or someone who has the ability to quickly learn new skills, solve problems, or remember lots of intellectual information. Although this is one kind of intelligence, there’s another kind that’s just as important and often undervalued... Emotional Intelligence.
Emotional intelligence (also known as EI) is the ability to recognise, understand and appropriately respond to the emotions in ourselves and others. It sounds simple, but not everyone is gifted with strong emotional intelligence. Fortunately, just like general intelligence, it can be strengthened with consistent practice.
This Emotional Intelligence training course, which is suitable for all levels of employees, aims to help the user develop and demonstrate their emotional intelligence, which they can put to very good use each and every day.
Download our free Soft Skills white paper to learn more about why soft skills are important, what they are, and to take our soft skills self-assessment.
Presented by
Elena PitsiaeliThe importance of Emotional Intelligence Training
It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.
Find out moreAvailable in 41 languages
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Our most popular languages
- Italian
- German
- Romanian
- French
- Polish
- Lithuanian
Emotional Intelligence Training certificate
Download and print
At the end of this Emotional Intelligence Training course, users will be given a printable certificate.
In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.
As well as printable user certificates, training progress is all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates and act as proof of a commitment to ongoing legal compliance.
What does my certificate include?
Your Emotional Intelligence Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.
Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.
201 real user reviews
great insight
great training on the whole
A reminder on handling emotions
Thanks for this brief and clear training.
Well designed and good to understand
This course made me think of how I was brought up. It also made me think about how I communicate and respond to others. I will change some of the ways I work with the young people because of this.
yes it was good, well delivered, useful
Yes happy with this short and informative video
Good overview of emotional intelligence
Good overview on the subject of emotional intelligence without going too deep. Easy to understand but also consider what can impact our own emotional intelligence and understanding of others. More information available if the learner wants to explore further.
A very good and concise introduction
This covers quite a lot of issues such as mindfulness ; self-motivation and self control as well as active listening - this is hard and often done badly ! So I would like a longer session on what this actually looks and feels like
Educative
Its a very good course and educative.
Short and sweet easy to take in
This user gave this course a rating of 5/5 stars
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