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Covered in this course
Course contents
This training course is broken down into 2 sections
- 1 What is Active Listening?
- 2 How to be an Active Listener
![An image from our Active Listening Training](https://website-assets.ihasco.co.uk/uploads/programmes_feature_images/_course_detail_promo_sm/Active-Listening-Section1.png)
About this course
When it comes to creating genuine connections with each other, good communication is really important.
Whilst technology has made it easier for us to communicate with each other, it hasn't necessarily made our communication more meaningful. And with remote and hybrid work set-ups becoming more common, we long to connect with each other in a more human way.
Communication plays an important role in our day-to-day lives because it allows us to bond with people, share our thoughts, feelings, and experiences with them, and it helps us to reach out and connect. Ultimately, improving communication skills will always be beneficial.
This course provides users with all the information they need to improve their active listening skill. Our actionable tips can be immediately put into practice by your employees, and whilst it will require a certain amount of patience to see improvement, it's a sure fire way to improve your team's active listening skill.
The course can be completed in just 10 minutes and provides a printable certificate upon completion.
![Michelle Livings, a presenter of Active Listening Training](https://website-assets.ihasco.co.uk/uploads/staff/Michelle_HS.png)
Presented by
Michelle LivingsThe importance of Active Listening Training
It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.
Find out moreAvailable in 41 languages
All inclusive
Machine translated* content is included for free with all our popular courses.
It covers LMS navigation, course transcripts and test questions. If you don't see a course listed in the language you require, just let us know.
*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.
Our most popular languages
- Italian
- German
- Romanian
- French
- Polish
- Lithuanian
Active Listening Training certificate
Download and print
At the end of this Active Listening Training course, users will be given a printable certificate.
In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.
As well as printable user certificates, training progress is all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates and act as proof of a commitment to ongoing legal compliance.
What does my certificate include?
Your Active Listening Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.
Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.
![Active Listening Training certificate](https://website-assets.ihasco.co.uk/uploads/programmes/_course_detail_certificate_sm/Active_Listening_cert.png)
96 real user reviews
Good Refresher
Good to refresh
Very Useful
This user gave this course a rating of 5/5 stars
Loved It!
This course was easy to follow and understand.
Well presented
Easy to understand. The speaker was really effective in getting her message across.
very informative
This user gave this course a rating of 5/5 stars
Interesting, engaging
This user gave this course a rating of 5/5 stars
Good learning course
I enjoyed watching this and listening to the helpful tips on active listening.
Sorry, I missed that?
This user gave this course a rating of 5/5 stars
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