Active listening can help a person appear engaged and trustworthy, whilst helping them gain a deeper understanding of an issue or situation

  • Soft Skills
  • 40 languages
  • 10m

Learning outcomes

  • Understand what active listening is
  • Understand the benefits and rewards of practising active listening
  • Be ready to take your new active listening knowledge and put it into action

Covered in this course

Course contents

This training course is broken down into 2 sections

  1. 1
    What is Active Listening?
  2. 2
    How to be an Active Listener

About this course

When it comes to creating genuine connections with each other, good communication is really important.

Whilst technology has made it easier for us to communicate with each other, it hasn’t necessarily made our communication more meaningful. And with remote and hybrid work set-ups becoming more common, we long to connect with each other in a more human way.

Communication plays an important role in our day-to-day lives because it allows us to bond with people, share our thoughts, feelings, and experiences with them, and it helps us to reach out and connect. Ultimately, improving communication skills will always be beneficial.

This course provides users with all the information they need to improve their active listening skill. Our actionable tips can be immediately put into practice by your employees, and whilst it will require a certain amount of patience to see improvement, it’s a sure fire way to improve your team’s active listening skill.

The course can be completed in just 10 minutes and provides a printable certificate upon completion.

The importance of Active Listening Training

It's important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

Available in 40 languages

All inclusive

Machine translated* content is included for free with all our popular courses

It covers LMS navigation, course transcripts and test questions. If you don’t see a course listed in the language you require, just let us know.

*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.

Our most popular languages

Italian
German
Romanian
French
Polish
Lithuanian

Active Listening Training certificate

Download and print

At the end of this Active Listening Training course, users will be given a printable certificate.

In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress is all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Active Listening Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

108 real user reviews

4.59

out of 5

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Good supporting resources

once again, a bit too mujch time spent looking at tbe presenter -it would have been helpful to have some further interaction and more graphics content

Good

Will help to enhance my communication skills

The presentation proved to be highly beneficial.

In my view, the three As attitude, attention, and adjustment perfectly capture the essence of active listening.

from time to time we could all do with properly listening.

This user gave this course a rating of 5/5 stars

from time to time we could all do with properly listening.

This user gave this course a rating of 5/5 stars

Good basic reminder

This user gave this course a rating of 5/5 stars

very good

The course was informative and succinct re Active listening.

It contain lessons that can be learned

Positive body language keep your body relaxed yet attentive

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